Booking Cancellation Policy
If you book and then find you are unable to attend then you can get a partial refund of your payment. The amount your receive back is dependant upon the date you advise us of your intention to cancel, at which point you forfeit your booking and we are free to offer the space for sale.
If you cancel between 21 DEC 2018 and 10 FEB 2019, you will receive an 80% refund.
If you cancel between 11 FEB 2019 and 05 MAY 2019, you will receive an 70% refund.
If you cancel between 06 MAY 2019 and 28 JUL 2019, you will receive an 50% refund.
If you cancel between 29 JUL 2019 and 10 OCT 2019 15.00 hours*, you will receive an 25% refund.
If you cancel between 10 OCT 2019 15.01 hours and 14 OCT 2019 15.00 hours*, you will receive an 0% refund.
*Cancellation notification must be submitted by email and be received by our office no later than 24 hours prior to the commencement of the event. The event commences at 15.00 hours 11th Oct 2019. (Note: We do not accept cancellations by phone).
NB: All cancellations will be subject to a minimum £10 administration fee.
Travel Insurance – You may have taken out specific travel insurance or have an annual policy in which case we will provide a detailed summary to assist your claim.