Frequently Asked Questions
How are you controlling the gender mix when booking?
This means as a woman, when you book on-line, unless you are booking, where the number of men is at least the equivalent or greater than the number of women then your booking will not be accepted.
Once the gender disparity ratio has been corrected the bookings for women will reopen as normal.
Unlike other events, we believe that getting the balance of men to women is important in terms of making this an enjoyable event for everyone.
It will certainly help if you endeavour to gender balance your bookings with dance friends before you try and book.
I'm a lady and I want to go to Swish. How can I do this if there is gender imbalance existing and you are thus not accepting bookings from ladies?
As a lady wishing to come to Swish you can do a number of things.
* You book as a mixed gender couple.
* You book in a mixed gender group with an equivalent number of men to women.
* You place a message on the SWISH “Message Board” found in the “SWISH Home” page.
* You find a group of men at your local venue who want to go to Swish but have not got around to booking yet. Get them to book on line and then use their booking to balance your ladies only booking. When they book they will be given a booking reference which will then need to be passed on to you. You then email us (within 48 hours, our contact details are in “Contact” page) quoting the men’s booking reference and your group’s details in full.
How will you manage and control the gender mix at the event?
The wrist bands will be checked at the entrances to the main entertainments building to ensure the wearer has the correct coloured wrist band.
If you are therefore a female thinking of pretending to be a male when booking, you will not be allowed into the entertainments complex. This is a strict rule and will be implemented.
How will you manage the gender balance?
This gender control is really frustrating as I want to book now?
It’s also worth noting that from our perspective we are not only going to lose potential sales by implementing this system but we are also generating ourselves lots of additional administration.
Is your 'gender balancing' not illegal under the equal opportunities laws?
Can I book on my own?
Yes you can, please see “For 1 Person” on the Booking page.
What Credit / Debit cards are accepted?
Which organisation is processing my payments?
How long can I leave it before I book the accommodation I want?
Can I pay for just one night?
Under the terms and conditions of our hire agreement with Potters we can sell only accommodated spaces to our guests.
What will I receive in the post and when?
After payment of your deposit, you will receive a booking confirmation letter from Potters Leisure Resort. This letter will detail the final amount due.
When you arrive at the resort you just need to know your group leaders surname and for your own peace of mind the booking reference number.
When you arrive on site we will ask you to register and you will be given your information pack.
Can I bring children?
What if I book and then can no longer go and need to cancel?
I am an event organiser and would like to know whether I could bring a large group of dancers to this event?
When do I get my tickets?
At registration you will be issued further details of the full weekend’s entertainment and activities.
What if I want to change my booking?
Please email/call us on: 01634 240700 or firstname.lastname@example.org
Can I buy just a 'Wristband'
As this is a full board dance weekend, you’re unable to purchase just a ‘wristband’ for the event.
Do all the rooms have microwaves?
Do all the rooms have towels, free electricity and basic necessities like toilet paper?
Does my room have a sunken Jacuzzi and TV to watch at the same time?
Do the rooms have heating and bedding?
Is there a bathroom pack?
Are there disabled facilities?
How many keys will be available per room?
Will my room be cleaned?
Can I get fresh towels?
Is there a swimming pool on site?
Can I buy food on site?
All meals are inclusive and your drinks too. There is also a shop which can provide all the essentials.
What's the parking situation?
What is covered in the cost?
Your booking covers your accommodation, entrance to all the workshops and freestyles, sports facilities, meals and all the entertainment.
Extra charges apply for certain sports. Please see “Event” page for more info.
Details for prices and how to book will be available at Potters.
What time can we check in and depart?
You can check in from 3pm on the Friday and you need to vacate your rooms by 10am on the Monday morning.
Are the main Dance Areas air conditioned?
Do I have to book for the workshops / activities in advance?
What time does the freestyle end?
Can I film Workshops with my phone/camera?
No, filming SWISH Workshops is strictly prohibited. We’ll be recording all of the routines and you’ll have the option to access these via the Ceroc Hub, for a small subscription fee.
Will there be anyone on site selling dance shoes and clothes?
Can I bring my pet?
Can I come if I have never danced Ceroc before?
If this wasn’t enough, check out all the other activities on offer in “Events” page.