Booking Cancellation Policy
If you book and then find you are unable to attend then you can get a partial refund of your apartment cost. The amount refunded is dependant upon the date you advise us of your cancellation, at which point you forfeit your booking and we are free to offer the space for sale.
*ONLY the apartment element of your booking is subject to our cancellation policy. In the case of any Car Parking purchases, there is no cancellation policy available.
If you cancel between 7th Nov and 8th Dec 2018, you will receive an 80% refund.
If you cancel between 9th Dec 2017 and 10th Jan 2019, you will receive an 70% refund.
If you cancel between 11th Jan and 12th Feb 2019, you will receive an 50% refund.
If you cancel between 13th Feb and 14th Mar 2019 15.00 hours**, you will receive an 25% refund.
If you cancel between 15.01 hours 14th Mar 2019 and the end if the event, you will receive an 0% refund.
**Cancellation notification must be submitted by email and be received by our office no later than 24 hours prior to the commencement of the event. The event commences at 15.00 hours 15th Mar 2019. (Note: We do not accept cancellations by phone).
NB: All cancellations will be subject to our nominal £10 administration fee.
Travel Insurance – You may have taken out specific travel insurance or have an annual policy in which case we will provide a detailed summary to assist your claim.