Booking Cancellation Policy Splash 2021
If you book and then find you are unable to attend then you can get a partial refund of your apartment* cost. The amount refunded is dependant upon the date you advise us of your cancellation, at which point you forfeit your booking in its entirety and we are free to offer the apartment for sale.
(Note: IMPORTANT to understand that when you cancel an apartment, you are cancelling the entire apartment and therefore if you intend to retain the apartment for some guests, then this Cancellation Policy is not applicable and should not be used.
If you have a guest that cannot attend the event, then you simply find a replacement and you can use our message board for this purpose).
If you cancel between 23 APR and 25 MAY 2021, you will receive an 80% refund.
If you cancel between 26 MAY and 27 JUN 2021, you will receive an 70% refund
If you cancel between 28 JUN and 30 JUL 2021, you will receive an 50% refund
If you cancel between 31 JUL and 02 SEP 2021 15.00 hours*, you will receive an 25% refund
If you cancel between 15.01 hours 02 SEP 2021 and the end of the event, you will receive an 0% refund.
*Cancellation notification must be submitted by email (firstname.lastname@example.org) and be received by our office no later than 24 hours prior to the commencement of the event. The event commences at 15.00 hours 3rd Sep 2021. (Note: We do not accept cancellations by phone).
NB: All cancellations will be subject to our nominal £10 administration fee.
Travel Insurance – You may have taken out specific travel insurance or have an annual policy in which case we will provide a detailed summary to assist your claim.