Booking Cancellation Policy Splash 2023
If you book and then find you are unable to attend then you can get a partial refund of your apartment* cost. The amount refunded is dependant upon the date you advise us of your cancellation, at which point you forfeit your booking in its entirety and we are free to offer the apartment for sale.
(Note: IMPORTANT to understand that when you cancel an apartment, you are cancelling the entire apartment and therefore if you intend to retain the apartment for some guests, then this Cancellation Policy is not applicable and should not be used.
If you have a guest that cannot attend the event, then you simply find a replacement and you can use our message board for this purpose).
If you cancel between 24 JUN and 04 JUL 2023, you will receive an 80% refund.
If you cancel between 05 JUL and 24 JUL 2023, you will receive an 70% refund
If you cancel between 25 JUL and 13 AUG 2023, you will receive an 50% refund
If you cancel between 14 AUG and 01 SEP 2023 15.00 hours*, you will receive an 25% refund
If you cancel between 15.01 hours 01 SEP 2023 and the end of the event, you will receive an 0% refund.
*Cancellation notification must be submitted by email (email@example.com) and be received by our office no later than 24 hours prior to the commencement of the event. The event commences at 15.00 hours 1st Sep 2023. (Note: We do not accept cancellations by phone).
NB: All cancellations will be subject to our nominal £10 administration fee.
Travel Insurance – You may have taken out specific travel insurance or have an annual policy in which case we will provide a detailed summary to assist your claim.