Booking Cancellation Policy
If you book and then find you are unable to attend then you can get a partial refund of your apartment* cost. The amount refunded is dependant upon the date you advise us of your cancellation, at which point you forfeit your booking and we are free to offer the space for sale.
*ONLY the apartment element of your booking is subject to our cancellation policy. In the case of any Car Parking purchases, there is no cancellation policy available.
If you cancel between 13 MAR and 08 APR 2018, you will receive an 80% refund.
If you cancel between 09 APR and 05 MAY 2018, you will receive an 70% refund
If you cancel between 06 MAY and 01 JUN 2018, you will receive an 50% refund
If you cancel between 02 JUN and 28 JUN 2018 15.00 hours*, you will receive an 25% refund
*Cancellation notification must be submitted by email and be received by our office no later than 24 hours prior to the commencement of the event. The event commences at 15.00 hours 28th Jun 2019Note: We do not accept cancellations by phone).
NB: All cancellations will be subject to our nominal £10 administration fee.
Travel Insurance – You may have taken out specific travel insurance or have an annual policy in which case we will provide a detailed summary to assist your claim.