Booking Cancellation Policy
If you book and then find you are unable to attend then you can get a partial refund of your payment. The amount your receive back is dependant upon the date you advise us of your intention to cancel, at which point you forfeit your booking and we are free to offer the space for sale.
If you cancel between 8th Sep and 19th Oct 2017, you will receive an 80% refund.
If you cancel between 20th Oct and 29th Nov 2017, you will receive an 70% refund.
If you cancel between 30th Nov 2017 and 2018 2018, you will receive an 50% refund.
If you cancel between 11th Jan and 23rd Feb 2018, you will receive an 25% refund.
NB: All cancellations will be subject to a minimum £10 administration fee.
Anyone wishing to switch their booking to another Escape event will still be subject to the same cancellation charges.
We do not accept cancellations by phone, please notify us of a cancellation by email.
Please call us if you do not receive a response within 48 hours.